Something isn't working

Improvements or additions to documentation

To be used to tag issues which are tasks for new development/ enhancements

Good for newcomers

Label to mark tasks as high importance. Decides the criticality of a task and a metric of impact to system. To be used in conjunction with issue priority labels

Label to mark tasks as low importance. Decides the criticality of a task and a metric of impact to system. To be used in conjunction with issue priority labels

Epic issues, which represent high-level initiatives or bigger pieces of work. For software teams, an epic may represent a new feature they're developing. For IT service teams, epics may represent a major service change or upgrade. For business teams, epics may represent major deliverables or phases of a project.

tickets tagged with this label need more information and cannot be deemed complete

Label to mark tasks as high priority. Decides the urgency of tasks. To be used in conjunction with issue importance labels

Label to mark tasks as low priority. Decides the urgency of tasks. To be used in conjunction with issue importance labels

Label to mark tasks as normal priority. To be used in conjunction with issue importance labels

The current state of ticket is blocked.

Issue state - In Analysis. Issue is assigned and is being analysed by people

Issue assigned to someone and is being worked on

Issue is in code review post changes

don’t deliver customer value but are required to develop your service

Part of the VIP class of Fall 2023

Part of the VIP class of Spring 2024

All work pertaining to the Spring 2025 semester